Warranty

All Pulsar Turbocharger supplied by PulsarTurbo.co.uk include 12 months limited Warranty from date of purchase to cover manufacturing defects or poor workmanship.

As all Pulsar Turbocharger are a universal fit and not vehicle specific. Many problems are due to incorrect fitment which, once corrected, resolve any issue without the need to return unit.

To ensure the best possible service and quick resolution to reported issues, we have a detailed fault finding datasheet which will help you check the most common fitment issues which we request are inspected and confirmed to be correct.

In the event the issues continue following the completion of the supplied Fault Finding datasheet, we request a warranty form is completed in full and emailed back to ourselves. NOTE:  The Turbocharger MUST NOT be removed from the vehicle at this point.

Once we have received your completed warranty form, this will be assessed by our technicians and the factory to decide if turbocharger return-to-base is required.

Should the evidence supplied at this point be insufficient, a return to base will be requested.  The Turbocharger will then need to be removed and returned to ourselves for a full detailed failure analysis to be completed.  At this point, we will supply a returns number and arrange collection.

Should Warranty inspection return inconclusive findings, the Warranty claim will be accepted.

In the event inspection finds evidence that the unit does not contain manufacturing defects or poor workmanship, a cost of repair will be raised. Should quotation not be accepted by customer or no response made, we will dispose of the unit after 28 days, without further contact. If return of unit in part form is preferred, then a charge of £50 plus VAT will be chargeable to cover labour and carriage costs.

For more information on Warranty, please visit the terms and conditions of sale.